Chosen K LLC

Lack of communication. Consistent delay. No valuation to customers as a priority. Lack of knowledge in relation to case. During the process of attempting to work with this firm. The paralegal we were assigned to work with appeared to have had a nasty disposition. Upon bringing light to the situation it was discoverd the individual was said to have been sick with frequent hospital visits. With regards to her health and a sincere desire to have empthy for her a conversation was had with relation to the importance of tone and the situations others may also be experiencing. Furthermore with an attempted advancement in interaction amongst this firm we quickly took note that there was little to no organization in relation to the reception of documents as multiple documents had to be sent two-three times. During the duration of each phone call appointment there were delays often exceeding 45min in which the same questions would be asked from previous conversations or requests for documents already submitted. This we feel was a direct reflection of the firms lack of accountability to review the case and/or go over notes before scheduled appointments. To add we were dissapointed to have to experience appointment aburt cancelations the day of appointments. During the waiting duration of two-three months we were not paired with another paralegal after and instead had to remain steadfadt in patience. Non the less two-three months later after finally hearing from the lawyer himself we were sadly told this case was something he felt was more complex than he could handle and that we should seek help elsewhere. With respect to the valuation of time and the importance of it in this short walk of life. I feel individuals should use this experience as a determination or guide of consideration when making important selections for services such as those offered by this firm.

J W

Andy, Julie, and Rachel handled my case. They helped me with my case..I never felt pressured and they treated me like a client not a number. Thanks guys..

Jess

Absolutely loves Mrs. Susie. The sweetest lady ever. Makes u feel at home. Dedicated to working with clients and listening to them or just talk and be supportive. Forever supporting this business

Mark Lassiter (knowledge1on1)

Julie and Christina are great I would say superwomen fast acting and very much reliable, and when it comes to communication, I would’ve swore they went to school for it Thank you guys so much for helping me get my vehicle back

Tyquonna Niles

I had a personal injury case with them . It took a minute but they got me a good amount back . Especially not taking up any physical therapist. I worked with Stacey and Mr.Adam . He has one great paralegal she took care of me through out the process ! She was great !