I retained Doug and the communication has been terrible! Our last conversation ( 2 months ago) was we were settling the claim, here is the amount, and we need to put you and your wife’s name on check… Cool, but have not received payment, have called and left messages at least 10 times along with emails to follow with no replies. I will be contacting the state soon to make a formal complaint. Stay far away from this “firm”…
I hired Doug back in August of this year. At first he seemed very nice and attentive. But then as time went by he started taking a long time to reply to emails and after having to send multiple emails told me they were going to his spam folder which isn’t true if you communicate with an email back and forth. Then after that there was no communication at all. I called and left a message saying that was the last attempt attempt to get him to respond to my email. No response, so I fired him. TO THIS DAY I have yet to receive my case file or a letter of withdrawal of representation. It is clear he is retaliating against me. Without the letter of withdraw of representation I cannot hire another lawyer OR move forward with my lawsuit directly with the opposing parties insurance. This is absolutely outrageous and unprofessional. I can only hope he will choose to do the right thing by sending me my case file and sending the withdrawal letter to the insurance company.
Your word is your honor. If you say you’re going to do something, then you need to do it. - Joyce Meyer Sir, if you reading this PLEASE stop ignoring my calls and emails as your client it is my RIGHT to know everything! I am not asking much, you said everything will be completed last May...August is almost over and I am still waiting for your calls! Please have some humanity like what I've said if you don't want to call me EMAIL me!
Doug is a great attorney. He took care of my auto accident claim promptly, and answered any questions I had. I also had one of my hospital bills go into collections for non-payment. I was able to contact Doug a year after the accident, and received a copy of the check the hospital claimed they didn't receive. I highly recommend this guy!
Doug took on my case in early November and I have not heard from him since. I've reached out several times a week via email and phone calls only to have no response. This is very unprofessional, if you no longer want to have cases it's only Professional to let your clients know! I definitely do NOT RECOMMEND!!
Law Office Of Doug Goyen is located at 9502 Webb Chapel Rd, Dallas, Texas 75220, USA.
Law Office Of Doug Goyen areas of expertise are: Auto Accidents, Construction Injury, Wrongful Death.
Law Office Of Doug Goyen is in practice for 24 years.