Candice Tomasko

We settled a bill for my husband. They couldn’t take a payment over the phone which seems odd. This is 2024 you should be able to do so. They received our payment through the mail in 2 days but a week and half later we are STILL waiting to receive the letter to file with the courts which in my opinion is ridiculous!

Hannah Chapman

They request documents but aren’t specific and when trying to contact them they refuse to call back. Absolutely ridiculous and rude and unprofessional

Gary Thomas

Although they we're trying to speedily garnish my wages they were extremely fast at stopping it when I showed proof of being ungarnishable. They weren't very happy but they notified my employer on the same day. My employer had already mailed them a check and when it was received they promptly refunded it to me which I was not expecting. What can I say about a bill collector? They are just doing their job but I think they were reasonable to work with. Quite rude on the phone at first but with patience I was able to get them to stop assuming and hear my questions. Then I was able to get straight answers. I blame this on all the bad calls they must get daily though. Over all I would say they were fair as can be in their profession.

Leelo Anul

I had the unfortunate event of having to go through this twice within two years for my medical bills from children's hospital and pro health care. However, each time I dealt with them I was always impressed. They were always really friendly upon the initial call to set up arrangements. They tried as best to work with what I can afford. A lot of lawyers and collection agency's use scare tactics and intimidation but they were upfront and honest. Each time I call to make a payment they have a good tone. And no. I am not a family friend. I am real person that owed $4000 worth of medical bills. Not that I want to experience this again, but if I had too..I hope i can deal with a company like them.

Shayla Kurber

Received a summons to appear in court regarding some unpaid medical bills. I have been in contact with this firm almost every day since receiving the summons to try to work out payment. The payment I offered them of $100 per month wasn't good enough. It is more than I can afford but was willing to cut some other corners to do it. Then told them I wanted to work out somethjng to stop the judgement. They said they could only do that will full payment. So I told them I was going to see what balances I had left on credit cards so I could try to pay this. Finally when I had the total amounts that I would be paying from each credit card listed, I called to take care of the full balance. That was when they told me I could not pay with electronic payments, only cashier's check or certified check! Supposedly they don't have the "ability" to accept electronic payments. I can swipe a card on my phone to accept credit card payments at craft fairs but this law firm isn't able? I told them to kiss my behind. I will see them in court and if I have to I will file bankruptcy. I do NOT want to, but they won't work with us AT ALL. Refused to take my payment.