Billy Nguyen

Formal Complaint Regarding Legal Representation by Robert Phan Background I retained the legal services of Robert Phan of Garcia and Phan for representation in two legal matters, engaging his services based on a personal referral and his claims of 20+ years of legal experience. Specific Concerns with Legal Representation 1. Court Appearances and Professional Negligence During the course of representation, I received multiple court notices indicating warrants for my arrest due to alleged failure to appear. Upon investigation, these warrants were a direct result of Mr. Phan's repeated failure to appear in court, despite assurances that he would handle all court dates on my behalf. 2. Ineffective Case Management Contrary to initial confidence, Mr. Phan did not pursue optimal case resolution strategies: *He prioritized "keeping me out of jail" over potentially dismissing cases *Suggested proceeding to trial, explicitly noting increased expenses *Indicated need to bring in additional counsel, suggesting inadequate expertise for the cases 3. Incomplete Case Review and Discovery Critical issues were identified regarding case preparation: *Mr. Phan requested I recall specific case dates, despite having this information in police reports *Failed to thoroughly review discovery documents *Claimed to have lost discovery materials for one of my cases 4. Missed Legal Opportunities An independent attorney confirmed that one case potentially qualified for dismissal due to expired statute of limitations - an avenue Mr. Phan failed to explore. Communication Breakdown After expressing dissatisfaction with the services rendered, I requested a refund. My attempts to communicate via phone, email, and text were systematically ignored. Requested Action I am formally requesting a comprehensive review of the legal services provided by Robert Phan, with particular attention to: 1. Professional conduct 2. Case management practices 3. Client communication standards Conclusion The representation provided fell significantly below the professional standards expected of legal counsel, causing substantial professional and personal disruption.

Hendricks John

My father's passing in a workplace accident, caused by his employer's negligence after 20 years of loyal service, was a devastating blow. Mr. Garcia's representation in our wrongful death case made all the difference. Despite the emotional turmoil, Mr. Garcia patiently explained legal proceedings and options, showing genuine care. They gathered evidence meticulously, consulted experts, and built a compelling case, all while providing unwavering emotional support. The settlement achieved not only eased financial burdens but also brought a sense of closure. Mr. Garcia isn't just an exceptional attorney; they are a compassionate advocate for justice in such situations.

Shadrack Anfani

Mr. Garcia's guidance following my rear-end collision was exceptional. His professionalism and attention to detail helped ease the burden during a challenging time. I highly recommend his services for anyone in need of legal representation.

Qingchao Li

I highly recommend Attorney Garcia. He is a very professional, honest and very efficient lawyer. I have changed lawyers several times, and he always considers the interests of his clients. This is a quality that I rarely see in other lawyers! With his help, my family and I can see the hope in life！

Haider Haris

Mr. Robert took on my case, and I guess we’re close friends since he’s handled several personal injury cases I’ve had. He was quick to answer my email, and he surprised me by returning my email over the weekend. Mr. Robert guided me every step of the way; no question was unanswered, and he explained everything to me where I fully understood. If I ever need an attorney in the future, I wouldn’t hesitate to call Garcia & Phan.