kathy cook

Jake Berman handled my case with the nursing my mother was in. I have dealt with many attorneys, but Jake was/is kind & compassionate. He took extra time to explain things I didn't understand or wasn't clear about. Even responded when he was on vacation-WOW. I definately feel like he went over the top to do everything her could for me. I would HIGHLY recommend Jake and his firm to ANY & EVERYBODY.

Allison Moore

I reached out to Shelby after our Mercedes Sprinter had been in and out of the dealership for over a year regarding the Bluetec settlement extended warranty. The dealership advised there was nothing else they could do to help us unless we paid thousands, but Shelby stepped up and made it happen - all covered under the warranty! We couldn’t have done it without her. Highly recommend Shelby and the team!!

Alan Gibbemeyer

I have a Mercedes BlueTec diesel that was part of the emissions related settlement. While having problems with a warranty emissions issue, I contacted Shelby at Hagens Berman and they quickly helped to escalate the issue to secure parts for my repair. I’m surprised with the efficiency of my interaction with Shelby and the result.

Brian Bouchard

I was the victim of a hit and run while riding my motorcycle. A family member told me about HBSS so I contacted them and explained my situation to attorneys Jake and Marty. The first thing that stood out to me was their genuine concern and compassion for me as a person, not as a potential client. They took the time to listen to my set of circumstances. Jake, Marty, and their paralegal Sarah went out of their way to make sure I understood everything that was involved with my case. They called, emailed and texted me often to see how my recovery was going and to keep me updated. They were honest and transparent with the process and always explained all the possible outcomes and what my options would be. I was very happy with the final result. I rate them 5 stars and I would definitely recommend them to anyone.

Treva

Very positive experience! Shelby Smith was always quick to reply and incredibly knowledgeable. She personally helped with all of the paperwork that was needed. To add to it, she was always extremely kind and considerate. I simply can’t say enough good things about her stellar level of commitment! Would definitely recommend to anyone.